According to research published recently in The Telegraph newspaper, human attention span has dropped to only 8 seconds today, from 12 seconds in 2000. Apparently, we have the “smartphone” to blame for our appallingly-short attention span. It seems the humble goldfish — long the butt of jokes about its short attention span, now — at nine seconds — has us beaten.
What does this mean for you? Well, one of the ways this will impact is on your website. You may have a whizz-bang design, but if your copy fails to grab your visitors’ attention — and damn quickly, I might add! — then they will click off your site. . . and likely onto your competitor’s.
Writing good copy is an art. And like art, it’s not something everyone can do.
Here are my three tips to capturing — and captivating! — visitors who land on your site:
- Tell people what you do. Enigmatic business names are the flavour du jour, but they don’t do a lot to help people find you. If you have had the chutzpah to create some unrecognisable name for your company, at least have the decency to follow that name with something to identify the product or service you provide. And don’t make people hunt for it.
- Be friendly — avoid jargon. Nothing puts me off than a website full of technical terminology that has no business on a website. If you want customers to come calling, reserve the jargon for your techie meet-ups, and use clear language in the places your [potential] customers visit.
- Know when you are out of your depth. If writing a few clear sentences is not something you are comfortable with, pay someone to do it for you. I mean, you don’t wire your own house, do you? There are reasons to get in a professional, and writing your website is a good example. If you need help, contact a PR firm. This is a place where writing skills tend to be in abundance. You’ll pay a bit, but you’ll likely get a far better result than your DIY approach.
If good copy is something your site is crying out for, or if you simply feel you site’s content is a bit dated, contact Laura at Bruce Public Relations in Inverness. We’ll give you a bit of whizz-bang, without breaking the bank.